Privacy Policy

This Privacy Policy explains how Okeson & Chemical Associates Limited collects, uses, stores, and protects personal data across our website and laboratory, consultancy, and chemical supply services.

1. Introduction

Okeson & Chemical Associates Limited (“Okeson,” “we,” “us,” or “our”) is committed to protecting the privacy and personal information of everyone who visits our website or uses our services. This policy explains what information we collect, how we use it, who we share it with, and the rights you have over your data.

By using our website or engaging our services, you agree to the practices described here. We handle personal data in line with the Nigeria Data Protection Act (NDPA) 2023 and other applicable Nigerian data protection regulations.

2. Who We Are

Okeson & Chemical Associates Limited provides analytical laboratory services, product testing, research and development, consultancy, contract management, and chemical sales and marketing across Nigeria and beyond.

Our Offices

  • Head Office: No. 31 Francis Street, GRA, Onitsha, Anambra State, Nigeria

  • Branch Office: Suite A6, Jondora Plaza, 54 Summit Road, Asaba, Delta State, Nigeria

3. Information We Collect

Information you provide directly

  • Your name, email address, phone number, and company or institution name

  • Messages and enquiries submitted through our contact form

  • Sample and product details submitted through our Request Analysis form, such as product type and testing requirements

  • Any information you share when contacting us through WhatsApp, including messages, documents, and images

Information collected automatically

  • Basic technical data such as browser type, device type, and IP address, which is generated when you visit the site and needed for it to function and stay secure

We do not use analytics or advertising trackers on our website, and we do not run a newsletter.

4. How We Use Your Information

We use your information to:

  • Respond to your enquiries and provide requested quotes

  • Process laboratory analysis requests and communicate results

  • Provide consultancy, research, and contract management services

  • Answer questions about our chemical products and arrange supply directly with you

  • Improve our services and the way we communicate with clients

  • Comply with legal, regulatory, and contractual obligations

  • Protect against fraud, misuse, and security threats

Our website is for enquiries only. We do not process online orders or payments through the site.

We process personal data only where we have a lawful basis to do so:

  • Consent, where you have agreed to us handling your data, such as when you submit a form or message us

  • Contractual necessity, where processing is needed to deliver a service you requested

  • Legal obligation, where we must comply with applicable laws and regulatory requirements

  • Legitimate interests, where processing is reasonably necessary to run our business, provided it does not override your rights

6. Confidentiality of Samples and Test Results

The products, formulations, and results you share with us are commercially sensitive. All samples, test data, formulation details, and reports submitted to Okeson are treated as confidential. We do not disclose client results or proprietary product information to third parties without your written consent, except where required by law or by a regulatory authority.

7. WhatsApp Communication

Our website includes a WhatsApp chat button that lets you contact us directly. When you use it, your conversation takes place on WhatsApp, which is operated by a third party and governed by its own terms and privacy policy. We only receive the information you choose to send us. Please avoid sharing sensitive personal or financial details over chat.

8. Cookies

Our website uses only the basic technologies needed for it to function properly. We do not use analytics, advertising, or third-party tracking cookies. You can manage cookies through your browser settings at any time.

9. How We Share Your Information

We do not sell your personal data. We may share it only in the following circumstances:

  • Service providers: trusted partners who help us operate our website and communications, bound by confidentiality obligations

  • Regulatory and government bodies: where disclosure is legally required, or where you ask us to support a product registration or compliance process

  • Legal and professional advisers: where necessary to protect our legal rights or obtain professional advice

  • Business transfers: in the event of a merger, acquisition, or restructuring, where your data may transfer to the successor entity under the same protections

10. Data Retention

We keep personal data only for as long as necessary to fulfil the purposes described in this policy, including meeting legal, accounting, and regulatory requirements. Once data is no longer needed, we securely delete or anonymize it.

11. Data Security

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. While we work hard to protect your information, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Your Rights

Under applicable Nigerian data protection law, you have the right to:

  • Request access to the personal data we hold about you

  • Ask us to correct inaccurate or incomplete information

  • Request deletion of your data, where we have no legal reason to keep it

  • Object to or restrict certain types of processing

  • Withdraw your consent at any time, where processing is based on consent

  • Request a copy of your data in a portable format

  • Lodge a complaint with the Nigeria Data Protection Commission (NDPC)

To exercise any of these rights, contact us using the details in Section 16. We may need to verify your identity before acting on your request.

Our website may contain links to external websites and services, including WhatsApp and social media platforms. We are not responsible for their privacy practices or content, and we encourage you to read their policies before sharing any information.

14. Children’s Privacy

Our website and services are intended for businesses, institutions, and adults. We do not knowingly collect personal data from children under 18. If you believe a child has provided us with personal information, please contact us so we can remove it promptly.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

16. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please reach out:

Okeson & Chemical Associates Limited
Email: okesonchemassltd@yahoo.com
Phone: +234 803 312 6927

Head Office: No. 31 Francis Street, GRA, Onitsha, Anambra State, Nigeria
Branch Office: Suite A6, Jondora Plaza, 54 Summit Road, Asaba, Delta State, Nigeria